Shipping & Returns
Important Information
- Order cut-off times are provided as guidelines only and do not take into account, the possible delays caused by payment authorization.
- We aim to dispatch all orders within 3 working days after payment confirmation. Estimated delivery time is to be used as a guide only and should commence from the date of dispatch.
- Shipping value is calculated based on weight/ volumetric weight of the package as well as shipping locations offered by our registered courier partners.
- We are not responsible for any delays caused by the destination’s customs and clearances process.
- We have tie-ups with major shipping partner to offer best and quick service.
- We are unable to redirect orders, once the items have been dispatched.
- All orders require a signature on the receipt upon delivery.
Delivery Time
All domestic orders will take about 3-4 days for delivery from the date of dispatch. Further information on the order status can be tracked from your account or tracking details shared with you.
Free Shipping
Free shipping is offered to customers only for certain times or any promtional offer going on.
Insurance
Prika insures each product purchase from the time it is in transit until it is delivered to the buyer. We require a signature for the goods delivered, at which point, the responsibility of the goods, passes on to the buyer.
For a delivery of a gift or anyone apart from the buyer himself, the buyer will have to accept that an evidence of a signature is an evidence of delivery and fulfillment by prika and transfer of responsibility in the same way.
Returns
We don’t accept returns for our products since being handmade customised products, and ensure to pack them well before shipping to stay intact. Even in case of any damages held in transit, we would be happy to offer u a replaced product or a credit note in your account for future purchase. No refund will be processed.
For more information, please write to us on emailtoprika@gmail.com